DevoforiThis Privacy Policy explains what personal information CramNerd ("we", "us", "our", trading as Devofori) collects when you use Ages Shop (the shopping app) and AgesSync (the app for approved merchants), why we collect it, who we share it with, and the choices you have. We have written it to be read, not skimmed past. If anything is unclear, contact us at the address below.
1Who is responsible for your information
CramNerd is the controller of the personal information described in this policy. You can reach us at oforirockson@proton.me.
2What we collect
Ages Shop (shoppers).
- Account details: your email address and name when you create an account, and a password (stored by our authentication provider in hashed form, never in readable form).
- Sign-in details: if you use Sign in with Apple or Google, the identifier and email address that service shares with us, and your name if you choose to share it.
- Guest activity: if you browse without an account, we create an anonymous guest identifier so your cart and saved items work.
- Shopping activity: items in your cart, saved items and your orders (what you bought, prices, totals, dates and status).
AgesSync (merchants).
- Your account details as above, plus your business name, your name, phone number, city, a short description of what you sell, and the status of your application.
- The products you list: titles, descriptions, prices, categories, sizes and the photos you upload.
What we do not collect. We do not currently use advertising trackers, sell personal information, or run third-party analytics inside the apps. The apps do not ask for your location, contacts or microphone.
3How we use it
- To create and secure your account and sign you in.
- To run the shop: show products, keep your cart and saved items, and create and track your orders.
- To process payments through our payment partner when payments are available.
- To review merchant applications, and let approved merchants manage and publish their products.
- To send essential messages, such as email confirmation codes and password resets.
- To keep the apps safe, prevent fraud and abuse, fix problems and meet legal obligations.
We use your information only for these purposes.
4Who we share it with
We share information only with service providers that help us run the apps, and only what they need:
- Supabase: hosts our database, authentication and file storage.
- Brevo: delivers our emails, such as confirmation codes and password resets.
- Paystack: processes card and mobile money payments. We do not see or store your full card details or mobile money PIN.
- Apple and Google: if you choose to sign in with them.
- Merchants: a merchant can see the orders for their own products and the delivery details needed to fulfil them. Merchants must use that information only to fulfil your order.
Product information that merchants publish, including photos, is visible to all shoppers by design. We may also disclose information if the law requires it, or to protect the rights and safety of users and the apps. We do not sell your personal information.
5Where your information is stored
Our providers operate internationally. Our database is hosted by Supabase in the United States, so your information may be processed outside Ghana. We choose providers that protect information to recognised standards and we share only what is necessary.
6How long we keep it
We keep your account information while your account is open. If you delete your account, we delete your account, cart, saved items and (for shoppers) order history from the apps, and we hide a merchant's products. Where the law requires us to keep certain records, such as transaction records, we keep only what is needed and for as long as required. Backups may hold information for a short additional period before they are overwritten.
7Your choices and rights
You can ask us for access to, correction of, or deletion of your personal information, and you can object to or restrict some uses, as provided by Ghana's Data Protection Act, 2012 (Act 843) and other laws that apply to you.
- Delete your account: in either app go to Me (Ages Shop) or Profile (AgesSync) and choose Delete account. This removes your account and data as described above.
- Anything else: email oforirockson@proton.me and we will respond within a reasonable time.
If you are not satisfied with our response, you have the right to complain to the Data Protection Commission of Ghana.
8Security
We protect information with encryption in transit, access controls that limit each user to their own data, and carefully restricted administrator access. No system is perfectly secure, so please choose a strong password and keep it private. If we learn of a breach that affects you, we will tell you and the relevant authority as the law requires.
9Children
Our apps are not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
10Website
Our website, devofori.com, is a simple informational site. It does not use cookies, advertising trackers or analytics.
11Changes to this policy
We may update this policy from time to time. When we make an important change we will update the effective date above and, where appropriate, tell you in the apps. Continuing to use the apps after a change means you accept the updated policy.
12Contact us
Privacy questions or requests: oforirockson@proton.me.